Testimonials
Amanda P
I would like to Thank You for all the time and effort you have put towards myself and my new car. You have done more than what was ever expected and I appreciate it very much. I love my new Mitsubishi and look forward to dealing with you over it's life and any further purchases I may have down the track. Thank you
Tanya & Gary
Thankyou so much for all your advice and the warm professionalism you showed during the sales process. In particular I would like to thank you for assisting us with our 4 children on Sunday, (lucky we didn’t bring the 5th, he’s a nightmare!) it is nice to know personal sales service still exists. As a manager, in a sales related field, I was impressed with your informative and friendly assistance with all facets of the purchase.
I will certainly recommend you personally to any peers wishing to purchase a jeep, after they see mine and go green with envy, you may have some more sales coming your way!
Thanks again
P.S Scott in finance was fantastic with us also, a great team!
Rommel & Theresa
Thank you for making our purchase of a Suzuki a fantastic easy going and friendly experience. You have shown great customer service throughout! Your professionalism and caring manner for your customers are second to none. Evette thank you once again.
Ricardo L
I enjoyed my first encounter in 2008 with your organisation, which is why I came back. I fully appreciated the fact that I was able to view the Dodge, Jeep and Hyundai ranges without bias. As you know I was thinking of the latter as my first choice but the deal being presented by Dodge on the Caliber proved too much to resist. From that point, it was a matter of a test drive to reinforce my decision was the right one.
I’m especially happy to say everyone from my initial meeting with you on the showroom floor through to Danny and the rest of the Parramatta Motor Group team until the final handover on Friday made the experience a positive one. That’s why I asked you for some cards to hand over to people I know and meet. You can let your manager know I was very pleased to have had you as my car dealer.
As far as being a client for life, as long as PMG remains as professional and relaxed in their approach, I’ll be back for my next buying experience when it’s time. Thank you for the way you handled the whole process. Cheers.
Cecilia
I cannot recommend Chrysler high enough, it's not the first time I've purchased a car from Chrysler and it's always been a pure pleasure. The professionalism and dedication from the staff is well above all dealerships I have dealt with.
Again I thank you for making the purchase of my new Dodge a problem free and enjoyable experience.
Richard
I drove my new Jeep home today and I'm so happy. I've had bad experiences with car salesmen in the past, but that didn't happen at Parramatta Chrysler. Thanks for doing everything right and selling me a sweet ride.
Adriaan
Thank you for making the purchase of the Jeep such an easy and pleasant experience, the service from you and the rest of the tem at Parramatta Chrysler Jeep Dodge was exceptional, and surpassed all my expectations.
Chris
Buying a new car is always an exciting experience.
But I have to say you made Jackie and myself feel special, so your words in your signature are true ....
Where "It's All About You!"
So to answer your question,
• Did we enjoy the experience .....YES,
• Happy with the sales team at Parramatta Jeep....YES... (thank you to Mitch, David, Justin and Bobi)
• Happy with the level of service.........YES
Melissa & Eric
I visited your car yard with my husband and 3 boys last Saturday. We were immediately made to feel very welcome- even after my son asked that the General Manager show us some cars!! The coffee and hot chocolate won us over from the start!
David did such a wonderful job of looking after us and we were made to feel completely at ease as we made the decision to buy our family a new Jeep. He was so understanding as we lifted our son's wheelchair into the boots of your cars and even took care of the wheelchair as we went for a test drive.
As I am a Primary School teacher I have not able to answer my phone in the classroom when David has tried to make contact and I wanted to let you know how happy we have been with the service we received at your dealership.
After looking into our finance options I have decided to 'salary sacrifice'
through the Department of Education as this is the best choice for us financially. I am genuinely disappointed that we will not complete the process of buying our new car with David directly. I know that the Department uses a variety of selected car yards and I hope that yours is one of them.
Many thanks for your outstanding service.
Chris
It would be remiss of me not to applauded you and your team at Parramatta.
It’s a hard balance to achieve a totally professional team and yet deliver an individual and personal service to the customer and you have achieved that, congratulations.
I would like to comment on one staff member in particular, David. David was my first point of contact via Carsales on the Grand Cherokee and a secondary visit to view the vehicle.
The proceeding few days saw me looking at the new Range Rover, Land Rover, Honda, KIA, Peugeot, and so it went on, My next visit was with my wife on Saturday, when we meet yourself with the X-Trail and you kindly arrange the test drive. The next stop back in Jeep where we meet Justin who eagerly helped us and took us on the test drive. Further discussions started again back with David and of course Mitch. By this point we were totally overload by the day’s events and the amount of SUV’s we had seen and test drive and didn’t want to make a decision as we were yet to drive the Honda, which was Sunday.
Having ticked the Honda off the list it was back to David for the final question and answer, nothing seemed to throw him, he has a great knowledge of the vehicles to the point of even pairing my phone to the Jeep then calling me while I sat in the car, guess I had to buy it then.
Your willingness to be involved in the negotiations and honest approach throughout the whole process was appreciated. We walked out feeling good about the whole experience. This was further confirmed when I got to work this morning to find an email from David, that he had sent after 6pm on Sunday, the man is good!
Thank you Bobi !!, a totally professional team, delivering individual & personal service congratulations.
Christopher
Thank you, the car is fantastic.
You should be lucky to be at a dealership that has such a fantastic car (Grand Cherokee) that lives up to the hype. Thanks again for your effort, especially putting up with my pedantic nature, and extending yourself with ensuring I got the right options on the vehicle.
It was a pleasure, and I hope in 2 years when a replacement is due for me, that you will be there again.
John
David Thank you for your good work. Before deciding on a new car for Carol, I looked at of lot cars and spoke to a lot of car salespeople. I couldn’t get away from most of the sales people fast enough. As well as having just the right car, you are a nice guy to do business with. I have no hesitation in recommending you and your team to friends and family. Carol is very, very happy with her new Dodge Caliber.
Rod
Thank you for your assistance with the purchase of my new Pajero, yourself, Adjei and Jordan presented both a professional and human face to sales. You and your team provided me with a feeling of a relaxed atmosphere in which to conduct the purchase. Once again thank you for your assistance.
Rob
I wish to congratulate your dealership on the excellent service that i received from your staff on my recent purchase of my Nissan X-Trail. I did have a most unpleasant experience with another Nissan dealer which made your dealership look even better! I particularly want to signal out Alex, who was able to put together a very good deal with one phone call and 30 minutes at the showroom. Every one of your staff that were involved in my purchase were courteous, effiecient, obviously experienced in what they do, and made my purchase a very pleasant experience. I will definitely recommend your dealership to all of my associates and will send a copy of this letter to Nissan Australia.
Marguerite
My experience with Parramatta Motor Group has been a very positive one. Jordan (saleperson) was extremely pleasant to deal with both before and after the sale. In particular I appreciated the courtesy and helpfulness of Tony, the Mitsubishi Sales Manager and his commitment to customer satisfaction which has left me with a very good impression of the dealership.
Sheryll
Evette was such a helpful and knowledgeable salesperson and has made my vehicle purchase a stress-free procedure. I have recommended my friends to go see her in case they plan to purchase a vehicle.
Leanne & Leigh
It gives us great pleasure in writing to you with the experience we had buying a used vehicle at Parramatta Motor Group.
I rang Parramatta Motor Group regarding a 2007 Crystal White Kluger. I had the absolute pleasure with speaking
to Rodney. During that time whilst speaking to Rodney I found him to be a pleasant person, more than happy to answer any questions
regarding the car - not pushie. I found this extraodinary being a car sales person. (Sorry to be detramental to the Car Sales people) We
had been looking for a Kluger for 7 months and I can assure you Rodney was certainly the best by far. On Friday I spoke to Rodney and we come to an agreement with a price for the Kluger, which we were very excited about. Even then we had reservations regarding
the car. We flew over the following Wednesday and Rodney picked us
up at the airport - which was terrific. We were taken to the car and absolutely thrilled with what we seen.
During that time doing business with Rodney we found him to be a honest, loyal and very happy to help where ever he could. I would
have no hesitation in contacting Rodney if we needed to buy a car again.
So thank you for your business.
Wendy
When I first visited the Chrysler /Jeep showroom, David was the first salesman to approach me. I confirmed the nature of my visit was to purchase a" Black Jeep Wrangler" There were a few on offer at the time and his willingness to offer me a test drive was most appreciated.
I confirmed that I was still undecided and would make a decision later. After a few days David phoned me to ask how far I was with my decision to purchase - a week later I decided to call David who reassured me that my choice of Jeep Wrangler would be available. When I returned to make the purchase he showed me the vehicle at the storage site. His willingness to satisfy my requirements confirmed his status to me as an excellent sales person. During my dealings with David he was most courteous and friendly. I would definitely recommend him to both family and friends. It was a pleasure dealing with him. "Happy Customer"
Deb
I would recommend your services. Very happy with the overall experience. Thank you. All the service staff were very polite and helpful. The courtesy bus and driver was a big help!
Geoff, Eleanor and Vincent M
Myself, wife and son entered your Mitsubishi showroom to be greeted by Jordan who eventually sold us our new car. We had previously been to a number of Dealerships and were very impressed with Jordan for being by far, the most outstanding salesperson we had met. Polite, well spoken and without any pressure, Jordan answered all our questions, made us feel really comfortable and because of this, he got the sale and not the other Dealers
we had visited. It was Jordan's personality and open manner that convinced us to buy from him and not the many other people we had dealt with elsewhere. So, being in customer service myself, I am happy to pass this on to you as I am aware that complaints come thick and fast, the compliments are rare. My son is extremely happy with his purchase and we will all be very loudly announcing to
everyone we know that when buying Mitsubishi, it should be from your Dealership.
Jackie C
I recently purchased my first brand new car (i30 Hyundai Sports wagon) from the Parramatta Motor Group. I would like to inform you of how delighted I have been with the services provided by one of your representatives - Shane Sadler (Fleet Account Manager). From our very first conversation Shane has been helpful, patient and above all respectful of my needs as a customer. He has followed through on all of my inquires or concerns in a efficient and professional manner. Shane clearly takes pride in his work and from my experience makes the customer feel like they are a priority. He is to be commended for his excellent customer service skills and dedication to work. I am writing this email as I feel that employees like Shane should be praised when they go above and beyond their duty requirements.
Cindy D
Just a note to express thanks for your professional, courteous and helpful approach from initial enquiry to the delivery of our vehicle. Right from the outset with your highly competitive prices through to arranging the delivery of the car we found you to be extremely helpful and personable, and you kept us updated at every stage. You have made the whole process of acquiring a new car as painlessly as we could have wished. We are very happy with the car and would, and have reccommended you most highly to others. Your excellent service has ensured that we will be coming back to your dealership for years to come. Thank you very much and we wish you every future success.
Kim D
Thank you fo such knowledgeable, friendly and outstanding customer service you gave us on the purchase of my Grand Vitara recenty. In a world where promises are often broken and poor customer service is all too often the norm, it was refreshing to deal with someone who actually wants to get some business done. I couldn't have asked for better service. Once again, thanks for doing a great job and finding me an excellent deal. I would have no hesitation in recommending your services to clients and friends
Lauren O
I just wanted to compliment the fantastic customer service shown to me by Nathan. His communication and manner was outstanding and he didn't treat me as an 'inconvenience' unlike a recent experience I recently had at Ryde Motor Group. I just wanted to feedback a positive experience.
Sue C
Thank you to the team at Parramatta Hyundai - we love our new member of our family - our wonderful i30.
Jenny T
We purchase a Hyundai i30 Trophy Wagon from you.. and we would like you to know how happy we are with its performance. Most importantly we were impressed with the way in which the purchase was conducted. You sales consultant David could not have been more helpful and obliging. He was patient, answered all our many questions and knew the vehicle extremely well. What we most appreciated was the lackk of any high pressure selling, something we have been subjected to in the past at other dealerships. David's calm, yet acknowledgable approach won him the sale over salesmen at the other two dealership we visited. Thank you - it was a pleasure doing business with Parramatta Hyundai.
Tracey W
I would just like to pass on my appreciation for the service in which I was given by one of your salesman, David. I had previously been dealing with another dealership and found them to be unprofessional. David was very professional and had all the information that i had requested. When i went down in person, he was extremely helpful and extremely professional in his manner. Whilst completing the paperwork, he explained all areas and went through details thoroughly. He would always return my calls. After advising me that my new car had arrived and it would however take some time to get ready, i explained that I was unable to make it down there for some time and if possible could i take delivery of it sooner. He went to extreme measures to ensure my car would be ready for pick up the following morning. I can only say that I would indeed recommend this dealership and also recommend the sales consultant David to others when looking for a new vehicle. Again I would like to thank David for making this a pleasant experience and explaining all details as well as keeping me informed at all times.
Sandro S
Kieran is a credit to himself and your company and in these tight economics times it is refreshing to see that someone has the foresight to see that it is the little things that can strengthen customer relations and build a good name. I look forward to my next service - in a years time, and I wish both Kieran and the Parramatta Motor Group the very best and continued good fortune.
Ian A
Mitchell, I would also like to express my sincere appreciation to you for the way you have conducted yourself regarding the sale and after sales of my Jeep Patriot. You are a credit and should be a valued asset to your company.
The Kazzi Family
Dave was such a great help to our family when we were trying to choose the right car. He was very understanding with our price range and tried his best to give us the best price possible. Dave definitely earned our trust as a client through his honesty and dedication to help us. We believe that Dave is and will be a great car salesman because of the qualities he possesses. We would like to thank him and the team at Hyundai for their help for looking after us while choosing the right car and giving us a great deal.
Murray A
I would like to express my thanks to Owen in Service for the excellent customer service that he gave me last week. I have been having my car serviced there since new and this service they discovered some significant issues that needed to be rectified. Owen appreciated the difficulties that this would cause me especially since I live a considerable distance from Camellia. He was excellent in keeping me informed and liaising with mechanics and parts staff, to find the best solution for me and my car. Thank you Owen for going that extra care.
Renuke & Ramindri
Our first interaction with the sales team headed by Bobi Petkovski was in 2007, we were introduced to Parramatta Nissan sales team by a close friend. Our interactions with Bobi and his team proved to be very good and we received an excellent service from beginning to end, resulting in the purchase of a Nissan X Trail. The after sales services continued to be excellent as well. Having decided to buy another vehicle, our intention was to buy a bigger and better 4WD. There were several options in our consideration set. In spite of being quite interested in purchasing a Toyota 4WD the interest was outweighed by the confidence that we had in Bobi and the fact that our previous sales and service experience was excellent. As such, we decided to check with Bobi on a new vehicle. Our visit to meet Bobi was intended to be just an initial discussion only. Nevertheless, the service that Bobi provided was excellent. He discussed our needs and gave us a very good solution resulting in the purchase of the Nissan Patrol. We are totally satisfied with the team and the vehicle. We have recommended your team to several friends and colleagues which resulted in the purchase of a Nissan X Trail by a close friend, during the past few weeks.
Stephen P
I just wanted to compliment your company on the professionalism that your service centre staff show. Our family is now in the process of having our 6th vehicle serviced by your team. Owen your Jeep service advisor has most often been the person who has booked our vehicles and he illustrates a much appreciated 'old fashioned service' attitude. He goes out of his way to assist in ensuring our needs are met and his communication is always on time and informative. If Owen says "I will call you and let you know what's happening", he does. So often as clients we are quick to demand and/or complain but seldom do we compliment. Please accept our families' appreciation of the team at Parramatta Motor Group. We Remain regular and loyal clients.
Chrysten Y
Evette provided the highest level of professionalism and expertise in dealing with both my wife & I. My wife and I had a very positive experience from the first instance that we entered the dealership. All the staff that we interfaced with were very pleasant and helpful during our purchase of a Hyundai Getz. My wife wishes to also pass on to Evette her thanks for her assistance in this purcahse & the after sale explanation of the details & operation of the vehicle AND her assistance in providing & explaining the same details of her new car purchased from a competitor down the road on the same day (which was lacking from the salesperson & dealership). This experience was in great contrast to the one we received from one of your competitors at Liverpool where the quality of the staff & service left us feeling quite let down. I have only high praise for both Ecette and your staff & will highly recommend your dealership to my family, friends & colleagues for the excellent service we received. I will definitely be visiting your dealership when I am in the market for another vehicle.
Habeeb G
Your salesman's had a pleasant disposition, superb customer relations, sincerity, confidence in the product he was selling and last but not the least, respect for the customer made doing business with him was a pleasure. He is a welcome addition to your team at Parramatta Hyundai.
Sue D
Thank Evette for her professionalism, help and courteous manner with purchasing our Hyundai i30. All dealings with this car was done b phone and fax as i live in Newcastle, which was an achievement with very little fuss. On collecting the car my husband was impressed with the time Evette took to explain the workings and she was very helpful in answering any questions he had.
Michael M
Thank you for the great service I received during the purchase of my new Hyundai. In particular I would like to mention both the salesperson Elie Chatry and the Finance person Danny Muller. These guys made the process of deciding on, purchaseing and picking up the new vehicle wuite painless. They were both very thorough in the execution of their duties and very helpful to me in making my decision to go with the i30. I am very happy with the vehicle and hope to continue the relationship with Hyundai indefinately. I have owned a Hyundai since 1997 and had nothing but great motoring. I guess you guys have got it right...good job!
John G
I want to thank Elie for showing myself and my father the i30 SX range last Saturday. You really gave us quality service.
Alicia C
This morning i collected my Hyundai i30 and wanted to let you know that it was a pleasure doing business with both you and Elie. At no stage during the process was I intimidated, spoken down to or instructed to get my husband/boyfriend to call you back as was the experience with other dealerships. Thank you both for taking the time to answer my millions of questions and to change/alter contracts and details to satisfy me that everything was 100% correct. My thanks to Elie for picking up at the train station (something which was not necessary given the short wlk to the dealership) and for taking the extra time to ensure that I knew how everything worked and where all the buttons/switches were before I left to drive back. I really apprecitated the service and would have no difficulties in reccommending you to family and friends
Paul W
We visited GM and Toyota at Parramatta, & we received very ordinary service. When we arrived at Parramata Motor Group Shane was superb & deserves commendation for his excellent customer service
Frances S
I just wanted to say thanks to your staff for handling a sale with a friendly and genuine attitude. At no stage did I feel the pressure sale come on, and most importantly valued their word in their dealings with me.
