Jackie C: I recently purchased my first brand new car (i30 Hyundai Sports wagon) from the Parramatta Motor Group. I would like to inform you of how delighted I have been with the services provided by one of your representatives - Shane Sadler (Fleet Account Manager). From our very first conversation Shane has been helpful, patient and above all respectful of my needs as a customer. He has followed through on all of my inquires or concerns in a efficient and professional manner. Shane clearly takes pride in his work and from my experience makes the customer feel like they are a priority. He is to be commended for his excellent customer service skills and dedication to work. I am writing this email as I feel that employees like Shane should be praised when they go above and beyond their duty requirements.